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Project Set-up: 5 Stars - Tiffany was awesome Project Communication: 5 Stars - Great use of technology (Text and Email) Punctuality: 5 Stars - you were there when you said you would be Options: 5 Stars - you provided me options and I selected the one that made the most sense to me Technician - Jonathan: 5 Stars - Jonathan knows his business; communicated to me what needed to happen and then did exactly that. Excellent Quality Work: 5 Stars I will absolutely recommend Culpeper Home Services and use you again myself. Thank You for making this easy!

D Honaker

18:17 17 Jul 19

Stephen was great!! Really couldn't have asked for a better plumber and experience. Very knowledgeable, laid out his plan and executed it all while make sure my wife and i both understood what was happening and why. Even came by on the 4th of July because i had a issue, which turned out to not be issue. Super quick response time which was impressive.

TOchoDinko

00:31 17 Jul 19

Culpeper home services was absolutely amazing professionals. The lady's in the office were so kind, understanding and helpful. The service member who was a plumber that came to our house was unbelievably knowledgeable and was able to answer any question we had and went above and beyond to find the root of our problem. He sat down and gave us options of repairs to help with price. Financing is available. The company gave us text updates with appointment information as well as a picture of our technician. I would definitely recommend this company to anymore even my family members.

Daniel Breeden

03:25 13 Jul 19

Great experience with Culpeper Home Services and Johnathon! They were able to accommodate same day service and replaced our pressure tank and installed a new water softener to help with the iron in our water. Everyone was very friendly, knowledgeable and helpful throughout the whole process! Would definitely recommend!

Jessica Donnelly

17:01 12 Jul 19

Excellent service start to finish same day service as well. Explained issue went through solutions and was thorough. Russell has a great team and Johnny was awesome. Highly recommended.

Aaron

18:54 08 Jul 19

Great team and service provider. Had multiple plumbing issues and Jason knocked out each one. He kept me informed during the process and he answered all my questions. He provided excellent service and I never felt like he was just rushing to get to another appointment. Would highly recommend.

Jon Clark

19:57 06 Jul 19

What a great team and service! Friendly, fast yet efficient! But I have hot water now so going to shower!! Thanks guys!

connie n

00:58 25 Jun 19

Culpeper Home Services installed a water filtration system to help with iron in our well water. It has now been in operation for 10 days and is working very well. Everyone was professional, efficient, knowledgeable, and pleasant to deal with. The work was done with absolutely no problems, and we are very happy to recommend them.

Susan Kitts

23:23 03 Jun 19

I am extremely happy with my experience with Culpeper Home Services. My first contact with the company was with Christy who was so personable and she made my first appointment. She also called me to let me know when Steve would arrive because she was leaving for the day, and I really appreciated the call. Steve arrived earlier then expected and was so knowledgeable, professional and pleasant. He resolved all of my plumbing needs so quickly and neatly. Steve answered all of the questions I had (and there were many:)) and because of my great experience today, will definitely be calling them with my future plumbing needs. Their Customer Service is superb!!!

Mary Kelly

00:37 25 May 19

Stephen Johnson was extremely efficient and courteous. He did an amazing job installing a new gas line allowing us to switch from an electric stove to a gas stove. He went above and beyond exceeding my expectations. I highly recommend Culpeper Home Services!

E S

17:44 17 May 19

Very professional install technicians and business owner. They took great care to make sure they didn’t drag any dirt into my house, and kept my house clean by being very careful and cleaning up after themselves. The work they did was exceptional and very well done. I would recommend this company and the work they do to anyone needing plumbing services.

Shawn Herr

01:19 15 May 19

Our Technician Stephen Johnson was amazing! He was knowledgeable and prompt and had the best customer service-The main office kept us in the loop through text and phone call to let us know what technician was coming (via a photograph) and what time to expect him there. I recommend everyone to use their service!

Santia LeGrand

17:47 06 May 19

Great experience!! Christie is knowledgeable, courteous and professional. Jason removed our old non-working water softener from the basement and installed the Lancaster system. He was very informative and it was a clean installation. We are very happy with these professionals and the condition of our water is wonderful. Thank you CHS for a great experience!

Salvatore Albanese

17:32 20 Apr 19

They were able to come out the day after I called, gave me a heads up notice 20 minutes before arrival and were professional, competent and thorough. I appreciated also being offered suggestions to prevent a recurrence of the problem. Would not hesitate to call this company again! Russell was great.

Laura Wellington

15:56 17 Apr 19

Absolutely amazing service and professionalism. Not only was Russell on time, he was extremely helpful, knowledgeable and WANTED to help with even more than what the call was for. He went above and beyond, was clean, quick and really made me understand what was going on. Thank you so much!! You definitely have a forever customer with us.

Long & Foster Insurance

19:48 16 Apr 19

Jason was on time and was quick to give me an estimate. I agreed to the estimate and he was quick to begin the job. Jason was very professional and very knowledgeable. The sump pump was installed and up and running before I knew it. Best customer service I have ever had. Will continue to use Culpeper home services for all my plumbing needs Fran S.

fran simms

18:32 07 Apr 19

We have had Russell do two different jobs for us in two different houses. This was done last minute. The entire experience was fantastic even with it being short notice. It all starts with Christy on the phone, who is always super friendly and helpful. I have to say we have found a company that is awesome to deal with and extremely pleasant. My family and I thank you all so much and will be in touch. Great company all around. We will have plenty of work for them in the future.

Bill m

18:01 29 Mar 19

Russell Furr took care of a plumbing job for us and now we will absolutely call Culpeper Home Services whenever we need work done! He handled our job quickly and neatly, and I especially appreciated that we were sent a message the day before the appointment that narrowed down the time frame to expect him and then another when he was on the way. It’s great not having to sit around the house all day waiting and wondering when/if someone is going to arrive. I highly recommend this company!

Sally P

22:28 23 Mar 19

Russell from Culpeper Home Services was excellent. I had an appointment time of 6pm and he was 10 minutes early. Imagine that some one early for an appointment. He gave me an upfront estimate before he started work. The price was great for the services performed. I would highly recommend them for all your plumbing needs. Brian Dombroff

Brian Dombroff

22:57 11 Mar 19

Jason and chase were Awesome, Friendly and very professional. They came out and got the job done same day and walked me through everything step by step. Excellent, Exceptional service!

Banita Puller

15:10 06 Mar 19

Great company to work with. Highly recommend and will use Russell and his team for all our services and needs. Very professional and knowledgeable company to work with. Can’t say enough good things!!

Kyle Knight

01:24 01 Mar 19

First, let me start off by saying that Kristy, the receptionist, is an awesome, bubbly, and very helpful person. Her personality, manners, and cheery spirit really impressed me as soon as she answered the phone. It is very telling about a business when there is staff that are willing to go above and beyond for the customer. I can tell she enjoys working there and that the organizational climate at Culpeper Home Services is positive and all about customer service. Finally, Russell, the master plumber, was amazing. He came to my house to help me locate a leak that has been causing our water bill to be extremely high each month. Although we were not able to find a specific leak, he did offer his recommendations as to what could be causing high water usage. We narrowed it down to the water softener system and he advised for me to keep an eye on my water bill during the next 2 months and let him know. Russell was full of class, attentive to my concerns, and extremely diligent in combing through all my home's pipes and water sources. He took the time to explain to me various things in my home and you can tell he really cares about his customers. I even forgot to ask him something after he left and he drove back to talk to me some more! You are going to be well taken care of with Culpeper Home Services and I fully recommend this company! I will always call them for any of my home needs!

Mario Martinez

17:39 28 Feb 19

On time and explained what he was going to do and gave us a estimate before work was started. Very professional and finished the work in a timely manner and left leavening the area nice and clean. Highly recommend.

Jeff Smith

15:31 25 Feb 19

The team from Culpeper Home Services has the perfect recipe for success: Refreshingly kind and friendly service + technical expertise! Woke up on a weekend day with no water pressure in the house, and immediately searched for a plumber in the area - found they had excellent reviews. When I called, a person answered the call, and from the start I felt I had someone who actually cared about helping us. They were prompt to arrive when planned, and the tracking technology they employ is an added benefit to me as the homeowner. On site Russel and Jason were courteous and highly capable. Finally found a trustworthy plumbing team in the area. I have them now looking into a filtration solution to handle the amount of sentiment in our water. Thank you, Culpeper Home Services!!!

Corey Ritchie

13:02 25 Feb 19

Russell did an amazing job installing my back up sump pump. My family in NY has had a plumbing business for over 60 years and when I showed them his work they said it was excellent/top notch. He was efficient and reasonably priced. Definitely recommend!

JESSICA CRANFIELD

14:08 22 Feb 19

Service was excellent. Customer service was very friendly and we had no water all day! They sent a master plumber, Russell Furr, out within an hour and he fixed our busted pipe so fast. Thanks for the great service. I’ll definitely be using you again.

Sherri Palmer - Garcia

00:31 01 Feb 19

Russell and Chase arrived in the afternoon as promised and donned shoe covers before entering the home. They asked to see what I needed done and quoted me a price. I agreed to the price and they promptly set to work. They replaced a toilet I had with a new toilet I had already purchased. The work was done quickly and they were respectful of my home. I would definitely call again if I needed anything and I recommend giving them a call if you need anything done.

Barbara Anderson

20:23 29 Jan 19

Russel and his apprentice did an outstanding job. They were quick, curious and professional. All work looks good and works great, I have no doubt it his work will last and was though. Will most definitely use him for any needs and recommend him!

charlie duckett

21:13 28 Jan 19

Excellent service! Communication, customer service wonderful! Patient and attentive with my elderly Mother meant a lot. Highly recommend. Will use again if needed.

Forrest Whorton

12:51 09 Jan 19

Russell and his assistant were friendly, compassionate, and amazing. They worked quickly to help get the leak stopped and pieces replaced. I am very pleased with the quality of their work and highly recommend them!

ddraigswife

02:07 19 Dec 18

Arrived on the time!! Very professional!! I called other companies they couldnt get me in until mid next week!! Culpeper Home services squeezed me in on a Saturday!!! They are awesome!! They explained what they were doing, they are very affordable!! They even fixed one of my faucets outside that was broken!! Definitely calling them again!! Overall they were awesome!!

caro ovando

23:14 08 Dec 18

Culpeper Home Services did a fantastic job on my water heater install. Very professional and knowledgeable. Pricing and time of installation cannot be matched. They will be my first call for any future plumbing needs. Thanks guys!

Joshua Gredler

22:19 19 Nov 18

On time, knowledgeable, completely professional. I could not be more pleased with Culpeper home services. Russell and Company are as good as it gets. 👌

Bob Weber

17:10 08 Nov 18

Culpeper Home Service offers fast service and reasonable prices. Russell was vey personable and did an excellent job on our well pressure tank. He was also able to fix my sink, making it as good as new. I highly recommend Russell and his team and will be using them in the future for any of our plumber needs.

Jen Mcl

17:37 30 Oct 18

Called Russell late in the afternoon after learning we had little/no running water in the house. He came out the next morning, and spent time identifying all potential issues. He was on time, instilled confidence, and the water is back! Nice/personable guy. Will def call him for all plumbing needs!

Micha D

12:33 26 Oct 18

I had a leak into the basement of my home. Two other plumbers could not find the source. Russ arrived on time and quickly located the problem. He repaired the leak with minimal damage to the access point. Russ was efficient and very professional. I highly recommend his services.

Susan Smith

14:57 21 Oct 18

We used Culpeper Home services to replace our leaking water service. It was a great experience. We had several plumbers come out to look at the job and everyone wanted to tear up our new driveway we just had put in recently to install the new pipe. Russell came out and assessed our situation and recommended a directional boring method to save our driveway. The job was done neat and professionally from start to finish We could not be more pleased with Culpeper Pepper home services They are now our go to plumber for everything

JOHN HAYNES

11:47 19 Oct 18

We are very fortunate to have Russell Furr from Culpeper Home Services as our Master Plumber. Today he installed new pipes/valves for our new kitchen sink, installed our new faucet, reverse osmosis tap and garbage disposal. He arrived when said he would, was neat/ respectful of our home and completed the work in a timely manner. I would absolutely recommend Culpeper Home Services for all you plumbing needs.

Kathy Krzystowczyk

03:22 09 Oct 18

Great service! On time (which is rare for most service providers these days, let’s be honest) , and they fixed my problem in less than 30 minutes! The price was great! Very friendly, and I would definitely recommend them and use them again!

Ashley Van Hoven

20:06 27 Sep 18

Had an awesome experience having 2 toilets replaced in our home. Russell came the day following my call for service. He and his attendant were very polite and respectful. They worked quickly and efficiently. They've also done some work at 2 of our other properties. I'm confident that future plumbing needs could be handled by them.

Mrs. Mac

14:45 21 Sep 18

Russell arrived promptly and had our ice maker valve issue taken care of, cleaned up, invoiced and paid in about 30 minutes. We will definitely call him again when we require a plumbing professional.

Casey Swakon-Wallace

11:12 14 Sep 18

I'm selling my house and the buyer's inspector identified a few items that needed to be looked at and repaired. I received an immediate response after posting a request for service on CHS' Web site, and they called me on a Sunday to schedule an appointment for a free estimate. Russel showed up right on time, and he quickly looked at the issues and fixed them on the spot. He wrote up a report for my home buyer before he left my house. I am very pleased with Culpeper Home Services, they are very professional, timely, courteous, and certainly trustworthy. I will keep their number on hand in case I need them in the future.

James Myers

20:18 11 Sep 18

We had a plumbing issue on Monday afternoon. Many people in our neighborhood recommended Culpeper Home Services. I messaged and heard back within the hour - it was a holiday. Russell came out the next day, and was in and out quickly. We were back in business. BONUS- he loves dogs ! My two were more than happy about that. Thanks, again, Russell!

Monique Bernardo

09:32 05 Sep 18

The representative showed up on time (on a Saturday); was extremely professional and engaging; identified the problem and quickly made repairs. As with all plumping companies and charges related to their work, you may feel that the cost is outrageous. I thought the price was steep but would say without hesitation, since they are all so expensive, if you're going to pay that much, it should be done by a reliable company. I would recommend their work.

Linda Cullop

14:01 03 Sep 18

I contacted Mr.Furr for assistance with my hot water heater. He confirmed I was in need of a replacement. His quote was very fair, and he was very flexible in scheduling a day to complete the work. He and his team arrived on time, and completed the job quickly and efficiently. They removed all of the old equipment, and left the area very clean. I would highly recommend Mr. Furr and his team for any plumbing and propane repair work! You will not be disappointed!! Thank you for a job well done!!

Brian T

14:35 22 Aug 18

Russell is by far the best at his trade. I unknowingly hired a bunch of amateurs to remove galvanized pipe almost 100 years old from my farm house. They made a complete mess of it, so much so I had to get rid of them before the job was finished. Russell came in and professionally finished the job, was very thorough, left the area spotless and most of all loved our Cavalier King Charles Spaniel, Reagan. I wholeheartedly recommend Russell to fix any plumbing problems you have. I won’t call anyone else. Mike and Lisa Peters Rixeyville VA

Michael Peters

20:33 01 Aug 18

Quick response and quicker work! Russell and John came out to replace my well pressure tank that had Exploded! Everything was destroyed, the tank, brass tee, pressure switch and all. They pointed out the old tank was installed improperly with no shutoff valve or pressure relief. In less than an hour they had removed the damaged tank and installed the new one properly and now we have water again. Great job and a very professional and efficient crew!

Michael Martin

01:01 31 Jul 18

Russell and John were great! They arrived on time, very professional and did a great job explaining the issue. Replaced our hot water heater and sump pump.

Kelli Ferlazzo

06:53 20 Jul 18

Russell was able to fit me in the same day for an emergency appointment. He had my issue resolved in 10 minutes. Something that I had messed with for hours, but that's why he's a professional. He also went the extra mile and checked my crawl space for pipe integrity on a hot day, with no additional fee other than the base cost of the visit. Now I have a plumber I trust and Russell has a customer for life. Thanks!

Chris Beard

20:31 09 Jul 18

Plumber Russell Fur was a very professional and efficient worker. He came in to replace our dishwasher valve and adjust some kitchen sink pipes, and offered while he was here to check our water heater and water pressure for us. He was very knowledgeable and made sure the job was done right. We would highly recommend this company!

Samantha & TJ Bernadowski

19:52 02 Jul 18

A big thanks to these guys! They were able set up a time that worked with my schedule (which isn’t easy to do). They were fast, professional, and even cleaned up after themselves ?. Thanks again and great job?.

James Laughorn

15:18 19 Jun 18

Russell was amazing! I set up my appointment on a Tuesday night and he showed up with his assistant the next day! Talk about setting up an easy appointment! Both guys were wonderful and fixed all our plumbing issues with no problem. I highly recommend them!

Lyn Sharp

19:09 14 Jun 18

Arrived on time, is very professional, work quality is outstanding. I am very happy with the spigot Russell replaced for me. When I need a plumber again I will not hesitate to call Culpeper Home Service again.

Kyle Linski

14:22 24 May 18

Russell arrived on time and promptly fix the problems we were having at the house. He was helpful and courteous and though it was muddy outside there was no trace left in my house. He even took the old faucet handle I had left outside. I now have a plumber, Thank you.

Matthew Archer

16:25 17 May 18

I highly recommend Culpeper Home Services for your plumbing needs. We had a leak in our home and luckily Russell was able to get by quickly to address the issue. He was prompt, professional and knowledgeable. I will be calling him for any future work to be done due to the great customer service!

Holly Eppard

00:27 25 Apr 18

We had a plumbing issue that stumped us. Russell came over and discovered the nature of issue. He was knowledgeable, prompt, efficient, and worked neatly. He explained several options to us. We chose the right one for us. We feel we got good service for a good value and highly recommend Russell.

Michelle Frazier

22:42 11 Apr 18

Russell is great, very humble and very hard working. I called him and he came the next day even when other were giving me 1 week. He came for inspection and get the job done the same day. He is also very happy to educate you on things you need to know. He is also affordable

Judith Chukueke

16:46 15 Mar 18

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